Hub AI CRM is a Zoho CRM alternative for small businesses that want an all-in-one AI CRM set up for them. Zoho CRM has one of the lowest per-user prices in the market, but it is configured by you or a paid partner, and tools like email marketing are sold separately. Hub AI CRM plans are a flat monthly price that includes guided setup, email and SMS sending, an AI voice agent, a CRM phone number, Claude AI, and event management.
Updated October 2026. Competitor details come from public pricing information and third-party pricing trackers and can change, so confirm current pricing with each vendor.
You want everything in one plan, including email marketing, SMS, phone, an AI voice agent, Claude AI, and event ticketing, and you want our team to set it up with you instead of configuring it yourself.
You want the lowest possible per-user software price, you are comfortable configuring a CRM yourself, or you already use several Zoho apps and want them connected.
| Feature | Hub AI CRM | Zoho CRM |
|---|---|---|
| Starting paid price | $57 per month (Business plan) | Standard: $14 per user per month billed annually, or $20 billed monthly |
| Pricing model | Flat monthly plan price with team users included | Per user, per month |
| Team users | Up to 4 (Business), up to 7 (Business Enhanced), or unlimited (Professional), included in the plan price | Each user is billed separately; the free edition is limited to 3 users |
| Setup | Guided onboarding by our team, included | Self-serve; partner implementation often $2,000 to $25,000 |
| AI voice agent or chatbot | Custom AI voice agent or website chatbot, included | Zia AI, with the full Zia assistant on Enterprise ($40 per user per month annually) |
| Claude AI | Free Claude AI account integrated with your CRM | Not included |
| CRM phone and SMS | CRM phone number with call recording, plus 500 to 1,000 SMS per month by plan | Through integrations and add-ons |
| Email sending | 10,000 to 20,000 emails per month by plan, with a custom email domain | Email marketing through Zoho Campaigns, sold separately |
| Event ticketing and QR check-in | Included with the Event Management Module | Separate Zoho product |
| Prospect lists | Imported B2B or B2C prospect list included, plus free leads lists | Not included |
| Human support | Phone, video, and email with our team | Premium support costs extra |
| Free plan | No free plan; free consultation and demo | Free edition for up to 3 users |
| Ecosystem | Integrations with tools like Stripe, QuickBooks, and Shopify | 55+ Zoho apps and 2,500+ marketplace extensions |
Zoho CRM pricing: Zoho CRM costs $14 to $52 per user per month on annual billing, or about $20 to $65 per user per month billed monthly, and offers a free edition for up to three users. Third-party trackers note added costs: partner implementation typically runs $2,000 to $25,000, premium support adds about 20% to an annual contract, and email marketing through Zoho Campaigns is a separate product. Sources: Automation Atlas and CostBench Zoho CRM hidden costs.
Hub AI CRM pricing: the Business plan is $57 per month, Business Enhanced is $77 per month, and Professional is $97 per month. Every plan includes multiple team user accounts (up to 4, 7, or unlimited by plan), guided setup, an AI voice agent or chatbot, a CRM phone number, SMS, email sending, Claude AI, and event management. See full details on our subscription plans page.
Zoho CRM offers an excellent price-to-feature ratio, deep customization, a free edition for small teams, and a large ecosystem of connected Zoho apps.
Hub AI CRM bundles what Zoho sells separately or leaves for you to configure: email marketing, SMS, a CRM phone number, an AI voice agent, Claude AI, event ticketing, prospect lists, and guided setup by real people.
Switching is simpler than most owners expect. Export your contacts from Zoho CRM as a CSV file, and our team imports them into Hub AI CRM, maps your fields, rebuilds your pipeline, and sets up your follow-up automations with you. Training is included, and we support businesses in all 50 states remotely. Learn how our done-for-you CRM setup works.
Yes, for small businesses that want an all-in-one CRM set up for them. Hub AI CRM includes email and SMS sending, a CRM phone number, an AI voice agent, Claude AI, and event management, with guided onboarding from our team.
Zoho CRM has a lower starting price per user, from $14 per user per month on annual billing. Total cost depends on users, add-ons such as email marketing, and implementation. Hub AI CRM plans start at $57 per month and include setup, messaging, phone, AI, and events.
Email marketing is offered through Zoho Campaigns, a separate product. Hub AI CRM plans include bulk email sending of 10,000 to 20,000 emails per month depending on the plan.
Yes. Export your Zoho CRM records as CSV files and our team will import them, map your fields, and set up your pipeline and automations with you.
Yes. Hub AI CRM serves businesses in all 50 states with remote setup, training, and support.
No. Hub AI CRM is priced per plan, not per user. The Business plan includes up to 4 team users, Business Enhanced includes up to 7, and Professional includes unlimited users, all at a flat monthly price. Zoho CRM paid plans are priced per user.
Book a free comparison call and we will review what you use today, what you pay, and what Hub AI CRM would include. Call 202-587-5626 or email brandon@ybinc.org. Also compare the best affordable CRMs for small business.
